THE FUTURE
OF TEXTILES

Each blanket is produced on demand after an order is placed. Because of this production model, we cannot automatically accept returns or exchanges simply because you changed your mind or selected the wrong size or colour.

If your blanket arrives damaged, defective, or has a manufacturing error, please contact us as soon as possible and within 30 days of delivery.

Please include clear photographs showing the issue and the product received.

We will review the claim and, where the issue is confirmed as eligible, arrange the appropriate resolution, which may include a replacement or refund.

Please do not send an item back before contacting us. We will provide further instructions if a return is required.

Please carefully check your selected size, design and delivery details before completing your order. Products made according to customer specifications or clearly personalised may be excluded from the standard right of withdrawal where applicable law permits.

Nothing in this policy limits any mandatory consumer rights that apply under the laws of your country.

For eligible purchases within the European Union, consumers generally have a 14-day right of withdrawal for online purchases, unless a statutory exception applies, including certain goods made to the consumer’s specifications or clearly personalised.